American Educational Institute // Managerial Programs

American Educational Institute

The Managerial Programs extend over 30 hours each. The programs are presented by professional practitioners. Attendees will gain hands on experience in handling problems they face along with appropriate solutions to be considered.

Project Management (PM)

Course Objectives:
Produce a project plan with a high expectation of successful delivery
Plan and run projects using universal, clear 6-step PM method
Implement risk management techniques and mitigation strategies
Estimate task work and duration with confidence
Use manual and PC-based tools for planning, scheduling and budgeting
Recognize and practice the leadership skills to run a high-morale project
Implement Monitoring tools to keep you fully in command of the project

Course Benefits:
Today's Project managers and teams must deliver under great pressure. Organizing scarce resources, managing tight budgets and deadlines, controlling change throughout projects and generating maximum team performanceare key aspects of effective project management.

In this course, you learn how to successfully plan, manage and deliver projects. You are provided with guidelines, forms and checklists that are ready for use immediately upon return to your work.

Who Should Attend:
This course is valuable for those interested in learning the latest techniques used in project management.

Supply Chain Management

Course Objectives:
Understand the broad responsibilities of a manager and the interdependencies of the various departments within an organization
Understand, leverage, and deliver the unique value of their company’s distribution services to meet customers’ business needs
Improve motivation by addressing individual and organizational behavior issues that affect supply chain performance
Improve asset management by using tools and technology to ensure accurate inventory management, adequate inventory investment, and effective logistical distribution
Improve profitability through improved sales team management and financial controls

Course Benefits:
This course covers the main issues in supply chain management, including a definition of a supply chain management, role of inventory, advanced production inventory models, supply contracts, bullwhip effect and information sharing, vendor managed inventories and other distribution strategies, third-party logistics providers, managing product variety, information technology and supply chain management, international issues.

Who Should Attend:
The program is designed for senior and middle-level managers and consultants responsible for domestic and international supply chain and logistics systems. The program is valuable for operations, logistics, inventory control, and transportation managers who want to ensure smooth production with as little inventory as possible, high customer service levels, and low system-wide cost. The program is also useful for managers who want to gain a deeper understanding of the role supply chains play in a company's overall business strategy

Inventory Management

Course Objectives:
This course will review selected operations research applications that have been useful in marketing decision-making and show the potential of models in marketing. The emphasis will be on understanding the modeling aspects and the related marketing issues. The focus will not be on any particular theory in marketing nor on the details of solution techniques.

Course Benefits:
By providing timely accurate information pertaining to inventory location, movement and valuation, receipt of goods, sale and return of goods and profits you can make sure that your inventory is visible throughout a network.

With inventory management you can set your product catalog to hide products that are not in stock, or change prices based on the amount of products available in the warehouse. The quantity available can be displayed to the shopper and this can prevent unnecessary confusion when the shopper adds items not available to a shopping cart. The store buyer can be automatically notified about low inventory levels.

Who Should Attend:
All staff who work with or are affected by Inventory, including Purchasing and Order Processing staff, management and supervisors. Materials managers and staff are also encouraged to attend.

Human Resource Management

Course Objectives:
Provide an understanding of management framework of HR and organization development
Provide insights on how to develop strategies, initiatives and programs to introduce and sustain competitive HR capital in organizations
Focus on best practices, tools, models and implementation strategies of HRM
Emphasize the value of strategic HRM in business performance
Address HR as human capital in the knowledge economy and as a critical role in firm's viability

Course Benefits:
Human resource professionals will gain valuable skills they can use immediately, plus a comprehensive overview of human resources, including the six functional areas of human resource management: Strategic Management, Workforce Planning & Employment, Human Resource Development, Compensation and Benefits, Employee and Labor Relations and Occupational Health, Safety, and Security.

Who Should Attend:
This course is specifically designed for managers and staffs with experience in general management or human resource management:
Senior Managers new to the Human Resource Field
Human Resource Professionals looking for advancement
Middle Managers looking for a career change
Benefits Managers of Employee Benefits Program
Employee Benefits Directors

Customer Relations Management

Course Objectives:
This course provides a background in the principles of Customer Relationship Management, taking into account the complex challenges facing today's corporations. The course helps attendees develop the skills needed to manage effective enterprise-wide CRM implementations, by revolutionizing the way customers are handled at every point of customer interaction.

Course Benefits:
We work with you to tailor course content and style to support the personal development needs of each person as well as to support the achievement of the companies strategic goals.

Dramatic increase in confidence levels to sell CRM technology and services

Increase sales success and exceed sales targets set

Professsional and credible customer contact

Development of strategic thinking to support clients in realising benefits of CRM

Who Should Attend:
This fun interactive course is aimed at experienced sales professionals or those new to sales (eg business owners or consultants) who need to develop their confidence, professionalism and success in identifying and developing customers CRM needs.

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